Head of Business Applications – Microsoft

Candidate Description

With more than two decades delivering enterprise-grade CRM, ERP and productivity solutions, this digital transformation leader excels at steering complex, multi-million-dollar programs across sectors such as government, telecommunications, energy and not-for-profit. Their breadth spans Microsoft Dynamics 365 Customer Engagement and Finance & Operations, Power Platform, Salesforce and the Azure ecosystem—underpinned by strategic acumen in practice management, governance and client engagement that consistently drives measurable business outcomes.

Adept at scaling high-performance teams and orchestrating global delivery models, they have built capabilities from the ground up at organizations like a Consulting Firm and a Technology Provider, establishing robust frameworks, quality standards and reusable IP that boost delivery efficiency. Achievements include doubling sales targets, securing a major partner status, and delivering award-winning solutions for clients such as a Not-for-Profit Organization, a Telecommunications Company and an Energy Company while leveraging agile, waterfall and hybrid methodologies.

Blending strategic vision with hands-on leadership, this professional fosters collaborative cultures, mentors cross-functional teams and engages executive stakeholders to ensure programmes stay aligned to scope, budget and timelines. Their track record of innovation—ranging from AI-driven test-automation toolsets to go-to-market accelerators—positions them as a versatile asset capable of guiding organizations through successful digital transformations and sustained growth.