General Manager – Technology

Candidate Description

With more than two decades steering technology initiatives across financial services, fintech, telecommunications and media, this professional blends strategic leadership with deep hands-on expertise in Microsoft Dynamics 365, Power Platform and enterprise CRM transformation. Their career spans organisations such as a financial institution, a telecommunications company, and a media company, where they have consistently delivered pragmatic solutions that align technology road-maps with ambitious business objectives.

Adept at orchestrating cross-functional teams, they demonstrate advanced capability in platform architecture, Agile delivery and stakeholder engagement. Their portfolio includes end-to-end design of a greenfield fintech platform, large-scale migrations to Dynamics 365 Sales and the rollout of automated CI/CD pipelines that accelerated release cycles. Exposure to Salesforce, SharePoint, SAP Business One and enterprise reporting complements their Microsoft-centric skill-set, while their background in SDLC governance, Prince2 and Kanban underpins consistent, quality outcomes.

Combining executive leadership as General Manager – Technology with grassroots experience as Business Analyst and Technical Lead, they thrive in dynamic environments that demand clarity, adaptability and delivery excellence. Passionate about maximising CRM value, championing Agile mindsets and mentoring high-performing teams, they offer organisations a potent mix of strategy, execution and continuous improvement capability that drives measurable business impact.