General Manager – Technology & Financial Services

Candidate Description

With over two decades steering technology functions, this seasoned General Manager blends strategic insight with operational excellence to drive digital transformation across not-for-profit, aged-care, disability and education sectors. Harnessing deep expertise in Azure, Microsoft 365, Dynamics 365 and a Major CRM Platform, they craft roadmaps that align ICT investments to organisational vision while fostering strong stakeholder relationships.

Proficiency spans cloud architecture, hybrid Active Directory, network engineering, security hardening and ITIL-aligned service management. Key achievements include end-to-end roll-outs of Office 365, Teams IP telephony and networks for an Early Childhood Education Provider and a Community Organization, plus successful deployments of Dynamics 365 Business Central and a CRM based on a Major CRM Platform, rostering and payroll solutions. Their technical leadership is underpinned by solid project governance, budget control and a passion for knowledge sharing.

Adaptive and collaborative, they build high-performing teams, champion continuous improvement and translate complex technology concepts into actionable business value. By integrating robust cybersecurity, data-driven insights and streamlined processes, this professional consistently elevates service quality and maximises return on technology investments for mission-focused organisations.