Functional Support Consultant – Dynamics 365

Candidate Description

Introducing a motivated professional with a talent for analyzing internal workflow processes, developing business development plans, and assessing business requirements. Equipped with a Master's degree in Business Information Systems and a B. Tech in Computer Engineering, this individual is well-prepared to leverage their strong prioritization skills and analytical ability to achieve your company's objectives. They are driven to learn, grow, and excel at every opportunity.

Their most recent role as Dynamics 365 CE Functional Consultant saw them implement various reporting functionalities using NAV and Microsoft Power apps and Dashboards. They demonstrated skills in creating business process flows, gathering functional specifications, and customizing dashboards for efficient ticket management. Furthermore, they excelled in setting up Microsoft CRM environments for prospective client demonstrations.

Prior to this, they played a crucial role in developing marketing strategies for customer acquisition and sales growth, managing target markets, and client documentation in the CRM system. They also utilized forecasting software for IT decision-making and sales forecasting and mentored the sales team in SAP software and CRM systems.