Functional Solutions Architect – D365 Customer Engagement

Current Job Type

  • Permanent

Salary / Rate

  • $180000 p/a

Notice Period

  • 4 Weeks

Location

  • Sydney

Status

  • Australian Citizen

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Candidate Description


With 16+ years of experience, including a remarkable 12+ years specializing in Microsoft Dynamics 365 CE, this professional stands out as a Techno-Functional Solutions Architect expert. Exceptional achievements mark their journey, including pre-sales management, end-to-end CE & F&O implementations, and support services across Australia and the APAC region. They've collaborated with top-tier management on transformative projects within the BFSI and government sectors, profoundly impacting APAC, the US, and Australia.

 

Geographically versatile, they've navigated onshore-offshore coordination in multiple global locations. Notably, they excel at translating complex business requirements into successful software projects, consistently delivering results that align with business goals.

 

Renowned for their expertise in solutions to sizable projects within a multi-vendor environment based on the Microsoft Dynamics 365 platform, this professional is a strategic thinker and a detail-oriented executor. Their hands-on experience in L1, L2, and L3 support within managed services mode highlights their dedication to quality service. With excellent communication skills and a knack for problem-solving, they embody a holistic approach to project success.


Products & Platform experience

Dynamics 365 Customer Engagement
Power Platform
SharePoint Online

Domain experience

Agile
Azure DevOps
SAFe
SureStep
Case Management
Customer Service
Demonstrations
Field Services
Gap Analysis / Mapping
Gap-Fit
Order to Cash
Sales
Workshops
API's
CDM
Power Apps
Power Automate
Power Portals

Previous / Alternative positions

Functional Architect
Pre-sales Solutions Architect
Project Manager
Solutions Architect

Industry & Project experience

Agriculture
Education
Engineering
Government
Manufacturing
Microsoft Partner
Non-Profit

Educations & Certifications

MB-210 Microsoft Dynamics 365 for Sales
MB-220 Microsoft Dynamics 365 for Marketing
MB-910 Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)
PMP Certified
Master of Business Administration

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Talent ID

8434600

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