Platform Manager – Dynamics 365

Candidate Description

The individual is a highly skilled and experienced Dynamics 365 Functional Analyst with a track record of successfully managing, supporting, and extending Dynamics 365 Finance and Operations functionality. Their expertise lies in evaluating additional features and modules to meet business requirements, optimizing business efficiency using available systems, and collaborating with stakeholders and external software providers. Their ability to prepare documentation, develop training materials, and ensure the smooth operation of business systems makes them an invaluable asset to any organization.

In their current role the individual is responsible for managing, supporting, and extending Dynamics 365 Finance and Operations functionality to enable business growth. They excel in evaluating new features and modules, working closely with stakeholders, and managing monthly enhancements and system updates. Their dedication to documentation and training ensures that all changes and enhancements are properly documented and communicated to end users. Additionally, their experience in project management, resource planning, and budgeting showcases their ability to drive successful outcomes.

The individual has a proven track record of achievements in their role as a Dynamics 365 Functional Analyst. They have successfully managed and completed user acceptance testing (UAT), led support teams, and prioritized enhancement requests for deployment. Their experience as a Scrum Master, implementing automation tools, and working with software providers demonstrates their ability to drive efficiency and streamline processes. Their collaborative approach and strong relationships with the delivery manager and platform head have contributed to the success of steering committee presentations and resource planning.