Functional Consultant F&O Dynamics 365

Candidate Description

With over a decade steering technology-enabled change, this Associate Director excels in orchestrating retail and FMCG transformations through innovative operating models and robust ERP ecosystems. Drawing on extensive international exposure across Australia, the United States and Canada, they combine deep domain insight with hands-on mastery of Microsoft Dynamics 365 Finance & Operations, Commerce and AX solutions to drive measurable operational improvements. A natural leader, they mentor multidisciplinary teams and regularly represent a Professional Services Firm at industry forums such as a Retail Conference and a Technology Conference.

Their technical acumen is evident through successful delivery of complex Dynamics roll-outs, encompassing data migration, user-security architecture, Power BI reporting and end-to-end integration testing. Adept at Agile, Waterfall and ITIL methodologies, they navigate full SDLC cycles—from diagnostic and design through build, test and deployment—while maintaining rigorous governance and stakeholder alignment. Highlights include leading a 1,000-user security design on Dynamics 365 with a Specialized ISV and managing multi-vendor RFI/RFP processes that informed strategic ERP selections for top pharmacy and convenience chains.

Combining strategic vision with pragmatic execution, this professional fosters collaborative, high-performing environments, guiding consultants and senior consultants toward career growth and exemplary client delivery. Their capacity to translate complex requirements into scalable solutions, coupled with polished communication and business-development prowess, positions them as a trusted advisor who consistently unlocks value and propels organisations toward operational excellence and sustainable growth.