Functional Architect – Dynamics 365 CE

Candidate Description

With more than six years immersed in supply-chain, analytics and CRM transformation, this professional blends functional architecture expertise with hands-on development across the Microsoft Dynamics 365 and Qlik ecosystems. Adept at guiding sales, logistics and quality teams, they specialise in configuring Dynamics 365 Sales and Business Central while embedding actionable analytics to drive decision-making in manufacturing and distribution environments. Their analytical mindset, strong stakeholder engagement and ability to translate business objectives into technical outcomes underpin consistent project success.

Adept at Power Platform architecture, they have built model-driven apps, automated workflows with Power Automate and delivered API integrations such as Asana-to-Dynamics case creation. Their technical breadth spans JavaScript customisations, SQL data modelling, FetchXML data extraction and Qlik write-back design, coupled with data-visualisation leadership that moved legacy on-prem reports to Qlik Cloud. Key achievements include introducing embedded budgeting write-back that streamlined sales planning, unifying CRM-ERP data for end-to-end performance tracking, and cutting EDI error rates through diligent interface management.

Demonstrating collaborative leadership, they mentor developers, chair reporting committees and align analytics roadmaps with corporate strategy, ensuring efforts remain focused on high-value outcomes. Their background across logistics coordination and administration adds operational insight, enabling pragmatic solutions that balance process efficiency with user adoption. Highly adaptable and motivated, they deliver measurable improvements in data-driven decision-making, positioning them as a valuable asset for organisations seeking to maximise return on Microsoft technology investments.