Finance Business Analyst & Change Manager

Candidate Description

Specialising in Microsoft ERP delivery and organisational change, the candidate brings more than 13 years of ERP-sector experience across business analysis, project management and change management. Their platform background spans Dynamics 365 Finance & Operations, Dynamics AX, Dynamics NAV and Microsoft CRM, alongside SAP implementation change support. Finance and supply chain are central areas of expertise, complemented by warehouse systems and post-acquisition integration experience. Engagements include a Retail and FMCG Company, a Hardware Retailer, a Specialty Retailer and another Hardware Retailer. Their broader background covers retail, FMCG, consulting, media and pharmaceutical distribution environments. A process-driven, customer-focused approach is supported by strong communication, attention to detail and an emphasis on practical business outcomes.

Turning business requirements into workable system and adoption plans is a defining strength of their delivery approach. At a Hardware Retailer, they led finance business analysis for the Dynamics 365 Finance and Supply Chain rollout, working with subject matter experts and a Consulting Firm as implementation partner on requirements and system design. At a Hardware Retailer, they led change for an integrated Warehouse Management System rollout across two retail brands and took the lead on finance integration change requirements. Their engagement at a Security Services Company combined Microsoft Dynamics implementation responsibility with change planning, training documentation and training delivery to 50 head-office users. At a Media Company, they interviewed users, aligned requirements with system functionality and provided training following an unsuccessful implementation. PRINCE2 Practitioner and Prosci change practitioner credentials complement practical experience in stakeholder engagement, business readiness, change impact analysis and training coordination.

Business ownership and a Director role at a Technology Consultancy add a leadership perspective to hands-on project delivery. They work collaboratively with business users, subject matter experts, implementation partners and project teams to connect system changes with operational needs. Experience includes maintaining stakeholder communication, coordinating internal and external messaging and helping users understand new functionality. Their background demonstrates adaptability across implementation, post-implementation acceptance and acquisition-related integration challenges. Patient and people-focused, they combine analytical discipline with a pragmatic approach to change. They offer employers a well-rounded combination of Microsoft ERP knowledge, finance-focused business analysis and adoption-led delivery.