ERP Support Analyst FinOps

Candidate Description

With over eight years immersed in Microsoft Dynamics 365 Finance & Operations and earlier AX versions, this professional combines deep ERP acumen with a solid twelve-year background in manufacturing and wholesale environments. They demonstrate comprehensive knowledge across finance, supply chain and logistics processes, reinforced by advanced reporting skills using SSRS, Power BI and SQL Server. Strong communication and coordination abilities underpin their success in bridging technical solutions with business value.

Their technical expertise is evidenced by end-to-end delivery of EDI and e-commerce integrations at a Major Retailer, fixed-assets module implementation for an IT Services Provider and the creation of performance dashboards across multiple data sources for a Packaging Company. Proficient in MorphX, X++, SSRS and Power Platform components, they design, customise and support Dynamics solutions through full SDLC, encompassing requirement gathering, solution design, testing and user training. Consistent achievements include accelerating report cycles, improving system performance and reducing manual workload through automation.

Equally comfortable leading workshops or troubleshooting production issues, they excel at collaborating with cross-functional teams, mentoring end-users and aligning technology initiatives to strategic objectives. Their exposure spans consulting, energy, FMCG, construction and manufacturing sectors, showcasing adaptability and a results-driven mindset. Overall, they offer a rare blend of functional insight, technical depth and stakeholder engagement that drives measurable efficiency gains and maximises ERP investments.