Engagement Manager Microsoft Dynamics 365 FinOps

Candidate Description

With more than 25 years of global experience across ERP, CRM and supply-chain transformations, this professional has excelled as a project and engagement leader for marquee consultancies such as a Consulting Firm, a Technology Provider and a Professional Services Firm. They possess deep expertise in Microsoft Dynamics 365 Finance & Operations, Customer Engagement and Business Central, complemented by a strong SAP background and a track record of steering multi-million-dollar programmes in healthcare, marine, manufacturing, retail and public-sector environments. A dual Australian and EU citizen, they have delivered successful outcomes in Europe, Asia and Australia, blending strategic insight with hands-on delivery capability.

Their technical acumen is demonstrated through proficient oversight of complex data-migration, integration and cloud modernisation initiatives using Azure, Common Data Model, Dynamics 365 and SAP technologies. Leveraging Agile, PRINCE II and SAFe methodologies, they have transitioned organisations like a Major Healthcare Provider from SAP to Dynamics 365, architected integrated CE–Business Central solutions for a Marine Services Company, and driven modern-data-platform implementations that enhanced reporting and decision-making. Key achievements include accelerating go-lives, elevating forecast accuracy, and consistently delivering projects within scope, budget and schedule.

Combining leadership, commercial acumen and a Six Sigma mindset, this individual builds high-performing cross-functional teams, cultivates C-suite stakeholder trust and navigates culturally diverse settings with ease. Their ability to unify strategic vision with rigorous execution enables organisations to realise tangible business value from digital-transformation investments. Adaptable and results-driven, they continue to serve as a catalyst for process optimisation and technology adoption across the enterprise landscape.