Dynamics 365 Technical Consultant

Candidate Description

With over 12 years navigating the manufacturing and professional services sectors, this Dynamics 365 Technical Consultant combines deep Microsoft stack expertise with a proven track record of leading complex system migrations and integrations. They excel across the full Microsoft ecosystem, covering Dynamics 365 Customer Engagement, SharePoint 2016, Power Platform and Azure services, while drawing on a solid background in .NET development and SQL Server administration. Their analytical mindset and cross-functional communication skills have enabled successful collaboration with global teams, including tight alignment with SAP consultants from a Major Consulting Firm during large-scale ERP integrations.

Adept at architecting end-to-end solutions, this professional has designed high-volume web services to synchronise SAP PIPO data with Dynamics 365, engineered custom Windows services for continuous data exchange, and crafted field-ready mobile applications using Dynamics 365 Field Service. They routinely apply Agile and SDLC best practices, leading impact analysis, data migration strategy, custom plug-in redevelopment, automated testing and UAT coordination. Key achievements include delivering a seamless CRM-to-SAP integration adopted as the corporate standard, executing a zero-downtime SharePoint 2016 migration, and automating paper-based requisition workflows that eliminated manual errors.

Complementing technical depth with leadership acumen, they mentor business users through change management workshops, conduct tailored training sessions, and champion continuous improvement initiatives such as ACE and VSM programs. Their blend of solution architecture skills, stakeholder management and commitment to 99.9% system uptime positions them as a versatile asset capable of driving digital transformation and operational efficiency across diverse enterprise environments.