Dynamics 365 Senior Functional Consultant

Candidate Description

This individual brings a wealth of experience to the role of a Senior Functional Consultant, specializing in Microsoft Power Platform and Microsoft Dynamics 365 for CE (CRM). With a career history covering various roles from tech advisory to functional consultancy in diverse industries such as power, utilities, and healthcare, this professional has cultivated a broad and valuable skill set. They are adept at implementing client requirements and have extensive experience in Sales, Customer Service, Marketing, Omnichannel, Virtual Agent, Power Automate, Azure DevOps for project management, and Xpertdoc for document generation. Their technical prowess and eagerness to take on challenging roles make them an asset to any organization.

Throughout their career, they have played an active role in various technical and functional aspects. From overseeing the transition from legacy CRM to new systems, to implementing functional requirements, their experiences have added depth to their professional skillset. Their business analysis experience, leveraging various tools to drive data-driven decisions, further showcases their comprehensive technical capabilities. Their understanding of Field Service and FinOps through Dual-Write implementation is a testament to their diverse skillset.

With a drive for technical excellence, this professional consistently delivers high-quality results in their roles. Their ability to manage multiple projects and tasks has been instrumental in successfully executing complex technical solutions. Their technical acumen, coupled with strong interpersonal and communication skills, enables seamless collaboration with stakeholders and project teams. Their commitment to delivering superior technical solutions that exceed client expectations makes them an invaluable asset.