Dynamics 365 Implementation Lead (FinOps & CE)

Candidate Description

Specializing in Microsoft Dynamics ERP delivery, the candidate brings more than 10 years of experience across implementation, upgrades, functional consulting, and business process improvement. Their platform expertise spans Dynamics 365 Finance and Operations, Customer Engagement, Dynamics AX, Dynamics SL, and Dynamics CRM. They have worked with clients across professional services, construction, government, and supply chain environments. Their accounting background supports a practical understanding of finance, inventory, order management, and everyday business operations. As Dynamics 365 Implementation Lead at a Social Services Organization, they lead delivery across Finance and Operations, Customer Engagement, and Power Apps.

Combining functional analysis with hands-on implementation leadership, they translate business requirements into solutions that support operational efficiency. At an ERP Solutions Provider, they successfully implemented Microsoft Dynamics AX, SL, and CRM into more than 20 companies over seven years. At a Technology Consulting Firm, they contributed to the upgrade from Dynamics AX 2009 to AX 2012 while supporting organizational and operational change. They served as lead trainer and business analyst for project and delivery management processes. Their post-go-live work included continued process improvement and the introduction of Power BI alongside SSAS cubes to help the business make better use of its data.

Their leadership experience combines implementation team leadership, lead functional consulting, project management, and user training. At an ERP Consulting Firm, they deliver projects across Microsoft Dynamics and broader Microsoft platforms as a Senior ERP Consultant and Lead Functional Consultant. Experience across new implementations, upgrades, and support engagements gives them an adaptable approach to different delivery challenges. They connect business process understanding with systems knowledge to help organizations gain greater value from their software. This combination of accounting foundations, analytical capability, and delivery leadership positions them to contribute across complex Dynamics transformation programs.