Dynamics 365 Functional Consultant

Candidate Description

With over three years of focused experience in Microsoft Dynamics 365 and the broader Power Platform, this Functional Consultant excels at translating complex business requirements into secure, scalable CRM solutions. They have contributed to diverse sectors including financial services, consulting, not-for-profit and automotive, consistently leveraging Dynamics 365 Sales, Customer Service, Customer Insights – Journeys and Field Service alongside Azure Logic Apps, Power Apps and Power Pages to drive digital transformation.

Their technical acumen is evident in the successful migration of legacy Scribe integrations to Azure Logic Apps for a Financial Institution, the design of CI/CD pipelines with GitHub Actions and Power Platform Pipelines, and the rollout of consent-automation strategies that ensure privacy compliance while enhancing marketing agility. Adept with Agile, JIRA, SDLC and PMBOK methodologies, they routinely craft detailed documentation, execute SIT/UAT cycles, and lead environment governance initiatives that reduce costs and strengthen application lifecycle management.

Known for proactive stakeholder engagement and mentorship, this professional bridges the gap between business and technology, fostering user adoption through training, demos and comprehensive knowledge bases. Their adaptability across industries and commitment to best-practice architecture position them as a valuable asset for organisations seeking to maximise their investment in Dynamics 365 and Azure-based integrations.