Dynamics 365 Finance and Operations Technical Consultant

Candidate Description

With over 15 years navigating the enterprise applications landscape, this professional specialises in Microsoft Dynamics 365 Finance & Operations and JD Edwards deployments for organisations such as a Financial Institution, a Healthcare Provider and a Telecommunications Company. They combine deep technical proficiency with seasoned business analysis capabilities, enabling the delivery of secure, well-governed ERP and CRM solutions across financial services, healthcare, telecommunications and retail sectors.

Their technical acumen is demonstrated through complex data migrations, custom entity design, security model re-engineering and environment management within Dynamics 365, JD Edwards and ServiceNow ecosystems. Notable achievements include integrating payroll with Dynamics 365, orchestrating the migration of five legacy CRM databases into a unified Dynamics 365 instance for a Healthcare Provider, and reducing a Telecommunications Company's monthly invoicing cycle by two-thirds through process redesign and automation.

Adaptable and collaborative, they have led service-desk teams, mentored analysts and engaged executives to align technology with strategic goals. A commitment to robust documentation, stakeholder engagement and continuous improvement allows this individual to minimise implementation risk while maximising user adoption, positioning them as a valuable asset for organisations seeking transformative ERP and CRM solutions.