Dynamics 365 CRM Senior Functional Consultant

Current Job Type

  • Permanent

Salary / Rate

  • $160000 p/a

Notice Period

  • 4 Weeks


  • Melbourne


  • Australian Citizen

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Candidate Description

As a Dynamics 365 CRM Senior Functional Consultant, this professional excels in translating business requirements into user stories and successfully designing digital marketing integration architectures. Their expertise in configuring and upgrading Dynamics 365 Marketing applications has been proven in various projects. They've played a crucial role in designing ER diagrams, configuring Dynamics 365 Customer Service applications, and building Power Automate processes for efficient process automation. Their wide-ranging skills make them a valuable asset in any project involving Dynamics 365 Sales & Marketing.


With a significant experience as a Dynamics 365 CRM Functional Consultant, this professional's capabilities extend to participating in business workshops and comprehending business requirements. They are adept at architecting and designing solution concepts, managing backlogs, and organizing delivery for each sprint to ensure timely solution delivery. Their expertise also includes configuration and customization of Dynamics 365 Sales and Marketing Modules, with a focus on Lead management, Opportunity and Agreement management, and Goal and Forecast management.


As a Dynamics 365 CRM Application Analyst, this professional has honed their skills in conducting workshops, configuring Power Automate processes for improved automation, and providing end-user training. They have exhibited their capacity to identify system gaps and propose effective automation processes. Their attention to detail and dedication to delivering high-quality solutions set them apart in their field.

Products & Platform experience

Dynamics 365 Customer Engagement
Power Platform

Domain experience

Case Management
Customer Service
Field Services
Gap Analysis / Mapping
Requirement Gathering
Power Apps
Power Automate

Previous / Alternative positions

Senior Functional Consultant
Support Manager

Industry & Project experience

Aged Care
Financial Services
Microsoft Partner

Educations & Certifications

MB-200 Microsoft Power Platform + Dynamics 365 Core
MB-210 Microsoft Dynamics 365 for Sales
MB-220 Microsoft Dynamics 365 for Marketing
MB-230 Microsoft Dynamics 365 for Customer Service
MB-240 Microsoft Dynamics 365 for Field Service
PL-100 Microsoft Power Platform App Maker
Master of Business Administration

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