Dynamics 365 CRM Senior Functional Consultant

Candidate Description

As a Dynamics 365 CRM Senior Functional Consultant, this professional excels in translating business requirements into user stories and successfully designing digital marketing integration architectures. Their expertise in configuring and upgrading Dynamics 365 Marketing applications has been proven in various projects. They've played a crucial role in designing ER diagrams, configuring Dynamics 365 Customer Service applications, and building Power Automate processes for efficient process automation. Their wide-ranging skills make them a valuable asset in any project involving Dynamics 365 Sales & Marketing.

With a significant experience as a Dynamics 365 CRM Functional Consultant, this professional's capabilities extend to participating in business workshops and comprehending business requirements. They are adept at architecting and designing solution concepts, managing backlogs, and organizing delivery for each sprint to ensure timely solution delivery. Their expertise also includes configuration and customization of Dynamics 365 Sales and Marketing Modules, with a focus on Lead management, Opportunity and Agreement management, and Goal and Forecast management.

As a Dynamics 365 CRM Application Analyst, this professional has honed their skills in conducting workshops, configuring Power Automate processes for improved automation, and providing end-user training. They have exhibited their capacity to identify system gaps and propose effective automation processes. Their attention to detail and dedication to delivering high-quality solutions set them apart in their field.