Dynamics 365 CE Tech Lead

Candidate Description

With more than 14 years navigating the Microsoft Dynamics ecosystem, this professional excels in architecting and delivering Dynamics 365 Customer Engagement and Power Platform solutions across consulting, vendor and partner environments. They combine deep expertise in configuration, customisation and integration with solid leadership of cross-functional teams for organisations such as a Major Technology Provider, a Consulting Firm, and a Technology Company. Known for their analytical approach and commitment to quality, they consistently enhance customer relationship processes and drive digital transformation initiatives.

Their technical acumen is demonstrated through proficiency in Dynamics 365 Sales, Azure Integration Services, Power Apps, Power Automate and advanced .NET development. Adept at leading full SDLC and Agile deliveries, they have successfully overseen complex upgrades from on-premise CRM versions to Dynamics 365 Online, implemented data migration strategies using SSIS and KingswaySoft, and built Power BI dashboards that surface actionable insights for executive decision-makers. Continuous learning is evidenced by multiple Microsoft certifications, including the Power Platform Functional Consultant Associate credential.

Drawing on a track record of technical leadership and mentorship, they foster collaborative, high-performing teams while aligning solution architecture with broader enterprise strategies. Versatile across industries such as consulting, professional services and technology vendor sectors, they adapt quickly to evolving client requirements and emerging Microsoft cloud capabilities. This blend of strategic insight, hands-on expertise and proactive stakeholder engagement positions them as a valuable asset for organisations seeking to maximise return on their Microsoft technology investments.