Dynamics 365 CE Functional Consultant

Candidate Description

Marked by a blend of functional consultancy and analytical acumen, this professional leverages over six years of hands-on experience implementing Dynamics 365 Customer Engagement solutions across government, financial-services and member-based organisations. Their breadth spans Power Platform components including Power Apps, Power Automate and Power Portals paired with a strong foundation in business analysis cultivated through postgraduate accounting studies and earlier corporate-tax roles at a Consulting Firm.

Their technical acumen is demonstrated through end-to-end delivery of complex CRM transformations for clients such as a Professional Association, a Superannuation Fund and an Environmental Agency. Adept at requirements workshops, user-story creation, solution configuration and API testing with a Testing Tool, they have built member-management modules, waste-tracking portals and automated document-generation workflows. Experience with Agile, Jira, Scrum ceremonies and rigorous testing practices underpins a track record of reliable, high-quality deployments.

Complementing their solution expertise, they foster collaborative stakeholder relationships, mentor junior consultants and translate regulatory or financial nuances into executable technical designs. Adaptable across domains from tax analytics to digital engagement portals they consistently drive user adoption and operational efficiency. This combination of functional depth, analytical rigour and client-centred delivery positions them as a versatile asset for organisations pursuing sustainable digital transformation initiatives.