Digital Program Manager

Candidate Description

With more than 19 years steering complex technology programmes across healthcare, financial services, manufacturing and retail, this Digital Program Manager combines deep ERP expertise with seasoned leadership. They have executed end-to-end Microsoft Dynamics 365, MuleSoft and Big-Data transformations for organisations including a Technology Company, a Consulting Firm and a Software Company, consistently aligning technology deliverables to strategic business outcomes while managing budgets up to AUD 20 million.

Adept at architecting solutions and driving delivery excellence, this professional brings hands-on proficiency in Dynamics 365 Finance & Operations customisation, Azure-based integrations, Hadoop and Apache Spark analytics, and DevOps governance via Azure DevOps and Jira. Notable achievements include a 20 % uplift in delivery efficiency at a Technology Company, a 15 % reduction in project timelines at a Consulting Firm and measurable gains in user adoption, performance and data-processing speeds across multiple engagements. Their toolkit spans Agile, SAFe and Waterfall frameworks, underpinned by PMP, PSM and CSM certifications.

Beyond technical delivery, they cultivate high-performing, collaborative teams, mentoring consultants, developers and analysts while fostering transparent stakeholder communication. Their global exposure across Australia, New Zealand, the USA, KSA and the UAE demonstrates adaptability and cultural fluency, enabling swift navigation of diverse regulatory and business landscapes. Forward-thinking and results-oriented, they offer organisations a balanced blend of strategic insight, operational rigour and transformative leadership.