D365 Test Manager

Candidate Description

A seasoned Release and Test Manager with over 20 years of experience delivering complex quality-assurance programmes across healthcare, retail, utilities, legal, and not-for-profit sectors. They bring deep expertise in Dynamics 365 Customer Engagement and Finance & Operations, Azure, Power Platform, and leading e-commerce and supply-chain solutions, underpinned by strong analytical and stakeholder-management skills. PRINCE2 certified and well-versed in Agile, Scrum, and Waterfall, this professional excels at aligning test strategy with organisational goals while guiding both onshore and offshore teams to success.

Their technical acumen is demonstrated through end-to-end ownership of test governance, automation frameworks, CI/CD pipelines, and data-driven reporting using tools such as Azure DevOps, Jira, Zephyr, and Jenkins. Adept at data migration, API integration, performance and security testing, they have steered high-value programmes including a $50 M retail supply-chain platform at a Major Retailer and a $20 M Dynamics 365 F&O transformation at an Automotive Retailer. Leveraging robust methodologies, they craft comprehensive test artefacts, mitigate risk through proactive RAID management, and maintain transparent communication with C-level executives and steering committees.

Beyond technical delivery, this professional demonstrates leadership by mentoring cross-functional teams, championing continuous improvement, and fostering collaborative relationships with vendors such as a Professional Services Firm, a Consulting Firm, and a Technology Company. Their adaptability across diverse domains—from healthcare digitisation at a Healthcare Provider to charity data-warehouse initiatives at a Not-for-Profit Organization—illustrates a capacity to quickly grasp business drivers and translate them into rigorous quality outcomes. Employers benefit from their fusion of strategic foresight, hands-on testing expertise, and unwavering commitment to delivering defect-free releases that enhance customer experience and operational efficiency.