D365 FinOps Business Analyst

Candidate Description

With over nine years of hands-on Dynamics AX and Dynamics 365 experience, this professional blends deep technical insight with strong business acumen to drive transformative ERP programmes across finance, supply chain and waste-management operations. Adept at navigating complex stakeholder environments, they have delivered solutions spanning core finance, weighbridge logistics, call-centre optimisation and customer self-service portals for organisations such as a Major Retailer, a Healthcare Software Provider and a Waste Management Company.

Their technical acumen is reflected in advanced proficiency with Dynamics 365 Finance & Operations, Dynamics NAV, SQL, C# and ASP.Net, coupled with robust integration expertise utilising an Invoice Processing Solution, a Document Management System and a Customer Relationship Management System. Leveraging Agile, SAFe and Waterfall methodologies, they have produced comprehensive functional design documentation, executed data-migration strategies, orchestrated UAT cycles and facilitated seamless go-lives. Key achievements include leading a multi-site D365 upgrade, automating AP/GL workflows through third-party integrations and delivering bespoke waste-management modules that underpin daily fleet operations.

A collaborative leader and trusted advisor, they excel at mentoring end-users, coordinating cross-functional teams and translating business objectives into scalable technical solutions. Their adaptability is evident in successfully delivering projects across aged care, logistics, retail and manufacturing sectors, consistently enhancing operational efficiency and user satisfaction. This blend of strategic vision, technical depth and stakeholder engagement positions them as an invaluable asset for organisations seeking to maximise value from the Microsoft Dynamics ecosystem.