D365 FinOps & BC Systems Analyst / Support

Candidate Description

With over a decade of specialised experience in Microsoft Dynamics ecosystems, this professional excels in administering and optimising Dynamics 365 Business Central and Finance & Operations for organisations such as a Social Enterprise, a Health Foundation and a Manufacturing Group. They combine deep platform knowledge with broad domain exposure across finance, supply-chain, manufacturing and banking, underpinned by strong analytical and stakeholder-engagement skills.

Adept at architecting secure, scalable solutions, they have configured complex module sets, designed workflow automation, and orchestrated environment management through LCS and the Business Central Admin Center. Their technical breadth spans Azure, Active Directory, SQL, Power Platform, Jira and Confluence, enabling seamless integrations and robust governance. Key achievements include driving RSAT-based automated regression testing, reducing cloud expenditure via targeted database migrations and delivering a Contact Center with Azure SSO for improved customer service.

Demonstrating collaborative leadership, they guide cross-functional teams, mentor end-users and champion best-practice ITIL processes to ensure consistent, high-quality service delivery. Adaptable across industries and committed to continuous improvement, they offer a balanced mix of strategic insight and hands-on technical capability, making them a valuable asset for organisations seeking to maximise return on their Microsoft technology investments.