Change Manager (SAP & Dynamics 365 FinOps)

Candidate Description

With more than a decade orchestrating enterprise-wide transformations, this change-management specialist excels at guiding organisations through complex ERP deployments and digital initiatives. Their experience spans SAP S/4HANA, Microsoft Dynamics 365, Salesforce and Office 365 programmes across retail, manufacturing, mining and financial-services sectors. Adept at bridging the gap between C-suite strategy and frontline adoption, they combine strong stakeholder engagement with deep knowledge of Agile and PROSCI-aligned methodologies.

Their technical acumen is demonstrated through successful delivery of change-impact assessments, role-mapping exercises, business-process redesign and targeted training across multi-site, multi-country rollouts. Leveraging skills in ADKAR, Agile and business-process mapping, they have led initiatives such as an Industrial Group's Oracle-to-Dynamics 365 migration and a Beverage Company's SAP S/4HANA manufacturing enablement. Achievements include driving over 90 % user adoption within weeks of go-live, reducing training costs via blended-learning strategies and establishing change-champion networks that sustain long-term benefits.

Combining strategic insight with a hands-on execution style, this professional builds collaborative environments that minimise resistance and accelerate value realisation. They are known for mentoring change analysts, tailoring communication to diverse audiences and adapting frameworks to fit organisational culture. Whether steering mergers, cloud migrations or process transformations, they consistently deliver sustainable change that enhances operational efficiency and employee engagement.