Business Systems Project Manager

Candidate Description

With over two decades in technology and change delivery, this senior project professional combines deep Microsoft Dynamics 365 expertise with a proven track record of steering large-scale, multi-stakeholder initiatives across government, education, health and insurance sectors. They bring a rare blend of technical acumen and strategic vision, underpinned by strong analytical skills and qualifications that include PRINCE2 and SAFe Scrum Master. Adept at leveraging Agile frameworks, they have configured Dynamics 365 Sales and Customer Experience modules, delivered cloud PPM transformations and overseen complex integrations that modernise organisational capability.

Technically, the individual excels at system configuration, data integration and platform optimisation—ranging from Dynamics 365 FinOps and CRM to Oracle APEX and CAMMS suites. They routinely craft business cases, investment logic maps and governance artefacts, driving projects through full life-cycle SDLC phases while embedding risk and change management. Achievements include integrating LinkedIn Learning with LMS365, deploying a cloud-based PPM environment linked to Dynamics 365 Finance, and realising a documented AUD 30 million cost avoidance through strategic market analysis.

Leadership and collaboration stand at the core of their value proposition. Whether mentoring PMO staff, guiding vendor teams or facilitating executive workshops, they foster high-performing environments that encourage innovation and continuous improvement. Their adaptability across diverse domains, combined with a commitment to stakeholder engagement and transparent reporting, positions them as a transformative force capable of turning complex business challenges into measurable, technology-enabled outcomes.