Business Systems Manager FinOps

Candidate Description

A seasoned Business Systems and Program Manager with over two decades of success orchestrating ERP and CRM transformations across education, real-estate, consulting and manufacturing sectors. Possessing deep expertise in Microsoft Dynamics 365 Finance & Operations, Dynamics 365 Sales, Business Central and Azure, this professional combines financial acumen with robust technology leadership to deliver strategic value and operational efficiency at scale.

Their technical acumen is demonstrated through large-scale cloud and on-premise implementations, complex system integrations and multi-vendor portfolio governance. Adept at Azure DevOps driven delivery, they have led full life-cycle deployments of Dynamics 365 for Finance & Operations to more than 1,100 users at a consulting firm, executed enterprise CRM roll-outs at a university and overseen hybrid Azure, AWS and Power Platform ecosystems. Key achievements include the rapid introduction of Jira Service Desk at a property investment group, Australia s first production Kofax TotalAgility accounts-payable automation at a real estate services company and a multi-application modernisation program for an early childhood education provider.

Combining strong stakeholder engagement, vendor negotiation and budget stewardship, they excel at guiding cross-functional teams through Agile and SDLC frameworks to realise strategic objectives. Their leadership style emphasises coaching, change-management rigour and data-driven decision-making, enabling organisations to maximise technology investments, enhance compliance and achieve sustainable growth. This blend of strategic vision, technical depth and commercial awareness positions them as a transformative leader ready to drive the next wave of digital innovation.