Business Systems Manager

Candidate Description

Marked by strategic vision and deep technical acumen, this IT leader brings over two decades of experience orchestrating large-scale transformation across healthcare, government, retail and consulting environments. Adept at aligning technology roadmaps with corporate objectives, they have steered cloud, Microsoft 365 and Dynamics 365 programs while building governance structures that enhance service delivery and compliance. Their breadth of exposure spans complex ERP rollouts, Power Platform innovation and multi-vendor ecosystems.

Leveraging expert skills in Azure, AWS, Dynamics 365 Finance & Operations and Power Platform architecture, the professional has architected and delivered multimillion-dollar initiatives at a Health Service Provider, another Health Service Provider and a Major Retailer. Key outcomes include a statewide Microsoft 365 migration of 2.3 million files, an enterprise workflow engine processing millions of transactions annually and a secure vaccination-rollout application deployed under pandemic urgency. Proficiency in CI/CD, automated testing (Selenium, Playwright) and data-driven decision-making underpins consistent on-time, on-budget results.

A collaborative leader and mentor, they cultivate cross-functional teams that drive innovation and continuous improvement. Experience managing budgets exceeding AUD 10 million, engaging C-suite stakeholders and negotiating with vendors such as a Technology Provider, Microsoft and a Consulting Firm demonstrates commercial acuity. Adaptable across regulated domains, they deliver value through governance excellence, robust stakeholder management and a relentless focus on measurable business impact.