Business Process Analyst – Cloud ERP

Candidate Description

With over a decade of cross-functional experience spanning retail, FMCG and technology services, this professional excels in orchestrating ERP-driven transformation and operational efficiency. They bring deep expertise in Microsoft Dynamics platforms (AX, NAV, GP) and a solid finance background, underpinned by a Chartered Accountant (CPA) qualification and strong analytical capabilities. Adept at bridging business and IT, they have guided stakeholders in Australia and a Regional Division through complex process optimisation and systems modernisation initiatives.

Their technical acumen is demonstrated through hands-on delivery of multi-module ERP implementations, data migration oversight and governance of vendor-supported application landscapes. Leveraging tools such as JIRA and methodologies including SAFe and Waterfall, they have executed full project lifecycles—from requirements gathering and GAP-FIT analysis to UAT, training and post-go-live support. Notable successes include leading the timely, on-budget rollout of global solutions for a Major Retailer, crafting group-wide SOP frameworks at a Technology Services Provider, and standardising finance processes across ten subsidiaries of a Diversified Conglomerate.

Complementing technical depth with leadership versatility, they have managed cross-regional teams, mentored end users and collaborated with executive stakeholders to align technology roadmaps with strategic objectives. Their vendor management, budgeting and risk-control competencies ensure sustainable value delivery, while their adaptability enables rapid immersion in diverse domains. Collectively, these attributes position them as a well-rounded operations and process leader capable of driving continuous improvement and enterprise-wide digital transformation.