Business Analyst – Power BI & Dynamics 365

Candidate Description

With a strong blend of business acumen and technical prowess, this professional excels in translating complex requirements into high-impact CRM and analytics solutions. Adept in Dynamics 365 Customer Engagement, Power BI and Azure, they draw on experience across FMCG, manufacturing, retail and financial services to streamline processes and unlock data-driven insights.

Their technical acumen is showcased through hands-on delivery of integrations, data modelling and automated reporting pipelines leveraging Azure SQL, Power Automate, SQL and Python. They have orchestrated end-to-end solution lifecycles—spanning requirements gathering, Agile sprint management with a project management tool, UAT facilitation and stakeholder training—at organisations such as a Major Retailer and a Technology Company for a Financial Institution, consistently improving efficiency, data integrity and decision-making.

Known for collaborative leadership, they bridge gaps between business and IT teams, administer mission-critical Dynamics 365 environments and mentor users in self-service analytics. Adaptable to diverse domains and fast-paced contexts, they offer a proven track record of lowering manual effort, elevating reporting standards and delivering measurable value as both a Business Analyst and Data Analyst.