Business Analyst Finance and Operations Dynamic 365

Candidate Description

With over five years navigating utilities, telecommunications, retail and manufacturing sectors, this professional excels as a Business Analyst driving ERP and digital transformation initiatives. They combine deep expertise in Microsoft Dynamics 365 FinOps, SAP and ServiceNow with strong analytical capabilities, underpinned by formal MBA credentials and engineering foundations. Experienced across end-to-end implementations, upgrades and data migrations, they bring clarity to complex requirements and foster collaboration among diverse stakeholders.

Their technical acumen is demonstrated through proficiency in PL/SQL, T-SQL, SQL and Java, complemented by hands-on reporting with Power BI and custom PL/SQL events within ERP systems. Adept at Agile and Scrum delivery, they have orchestrated system and user acceptance testing, crafted comprehensive risk registers and delivered integrations such as project management tools with ERP systems. Key achievements include successful Dynamics manufacturing rollouts for an Engineering Firm and on-time SIT completion for a utilities and telecommunications services provider’s asset-lifecycle program.

A natural collaborator, they regularly facilitate workshops, mentor junior consultants and engage senior stakeholders to align business goals with technology solutions. Their adaptability across utilities, FMCG and consulting environments showcases an ability to thrive in varied challenges while maintaining high quality and cost efficiency. Driven by continuous improvement and a passion for stakeholder value, they offer employers a holistic blend of functional insight, technical depth and leadership acumen that accelerates project success.