Business Analyst (ERP Implementation)

Candidate Description

A seasoned Business Analyst with more than 15 years' experience delivering technology-enabled transformation across not-for-profit, education, financial services and telecommunications sectors. Leveraging deep expertise in Microsoft Dynamics 365 Finance & Operations and Business Central, they translate complex finance, HR and CRM requirements into practical solutions. Their background combines analytical rigour, stakeholder engagement and a passion for continuous improvement, underpinned by an MBA and a BSc in Computing.

Their technical acumen is demonstrated through end-to-end ERP, HRIS and accounting system implementations, spanning requirements elicitation, data migration, configuration, testing and user adoption. Adept at multi-company, multi-currency finance design, integrations with a Financial Software payroll and report automation via a Reporting Tool, this professional has modernised core processes for organisations such as a Non-Profit Organization and a Religious Organization. They routinely employ Agile and SureStep methodologies, author comprehensive documentation and lead workshops to ensure clarity and alignment.

By synthesising strong business insight with hands-on delivery skills, they mentor finance and project teams, collaborate effectively with external vendors and steer initiatives to successful go-live. Their adaptable approach and history of process optimisation—whether automating payroll workflows at a Community Services Organization or driving strategic growth studies at a Major Bank—demonstrate a commitment to tangible value creation. Organisations seeking a well-rounded analyst with proven leadership and cross-functional experience will find them an invaluable asset.