Business Analyst – D365

Candidate Description

With over three years of focused experience in a Technology Platform, this professional blends strong business-analysis acumen with hands-on configuration skills to deliver best-practice solutions across healthcare, education, not-for-profit and government sectors. Adept at engaging stakeholders, they champion a configuration-first approach that aligns requirements to platform capabilities while maintaining robust documentation and governance. Their background spans inventory management, CRM optimisation and process mapping, underpinned by a proactive mindset and recognised support excellence.

Demonstrating technical depth, they have configured complex forms, entities and workflows within a Technology Platform and a Technology Platform, integrated an Accounting Software via an Add-on, and developed C#/.NET solutions deploying SQL Server back-ends. Proficiency with a Development Environment, a Collaboration Platform, Power BI and a Cloud Service Provider complements their platform expertise, while familiarity with Agile Scrum and Waterfall methodologies ensures adaptable delivery. Key successes include advancing inventory visibility for a Healthcare Company, delivering a project ahead of schedule and earning client commendations for meticulous documentation and training.

Collaborative and results-oriented, they coordinate cross-functional teams, conduct design-review workshops and provide post-go-live support that drives user adoption. Holding an MSc in Business & Project Management alongside the MB-900 and a Cloud Service Provider Solutions Architect credentials, they pair strategic insight with technical know-how. This blend of analytical rigour, stakeholder engagement and continuous-improvement focus positions them to add significant value to organisations seeking to optimise a Technology Platform and allied technology landscapes.