Business Analyst

Candidate Description

Combining business analysis expertise with hands-on transformation delivery, this professional brings over 11 years of experience across financial services, enterprise software and technology projects. Their strengths span requirements elicitation, business process improvement, stakeholder engagement and the translation of business needs into practical technical solutions. At an insurance and wealth services organization, they lead Microsoft Dynamics 365 Business Central and Dynamics NAV initiatives alongside insurance, wealth, life and superannuation transformation work. Earlier experience includes Workday HCM and finance-related delivery at a technology company and business transformation leadership at another technology company. They combine analytical problem-solving with structured documentation, regulatory awareness and close collaboration between business and technical teams.

Their technical capabilities connect ERP configuration, data migration, reporting and disciplined solution validation. They configure Business Central Finance, Sales, Purchasing, Inventory and Fixed Assets modules, and develop migration approaches covering cleansing, mapping, transformation rules and reconciliation. For an insurance and wealth services organization's Project Maranello, they led the transformation of the Trustees application to Microsoft Dynamics 365 Business Central and supported solution design and stakeholder alignment. Their reporting toolkit includes SQL, Excel, Power BI and Advanced, Matrix and Composite Workday reports, supported by BPMN, Visio and Lucidchart for process modelling. At a technology company, they delivered a 25% improvement in operational efficiency and customer satisfaction, while introducing Xray integrated with JIRA to reduce test cycle time by 30%. They apply Agile, Scrum and Waterfall approaches across requirements, planning, testing, release support and adoption, with particular attention to UAT, defect management and regulatory requirements.

Cross-functional leadership and clear stakeholder communication underpin their delivery approach. At a technology company, they led a team of 12+ members to deliver a complex client project on time and 5% under budget, increasing client satisfaction by 20% and securing a long-term partnership. They also introduced a project management framework that improved delivery time by 8%. Their collaborative experience includes mentoring onshore and offshore teams, facilitating workshops and Agile ceremonies, and preparing training materials, standard operating procedures and user guides. Supported by an MBA from a university, they adapt effectively across ERP implementations, HR systems, financial services and client-facing transformation assignments. They offer employers a combination of functional understanding, analytical rigour and delivery leadership that supports effective implementation, user adoption and sustained process improvement.