Agile Business Analyst

Candidate Description

A seasoned Business Analyst with more than 17 years’ experience driving digital transformation across government, telecommunications, retail and managed-services sectors. This professional excels in bridging business objectives with technology delivery, leveraging deep expertise in Microsoft Dynamics 365, cloud platforms and data-driven decision making. Adept at cultivating strong stakeholder relationships, they have supported complex programmes for organisations such as a Technology Provider, a Health Technology Provider, a Telecommunications Company, a Government Agency and a Technology Provider.

Demonstrating broad technical acumen, they produce high-quality artefacts including epics, user stories, process maps, interface specifications and data-models that underpin successful solutions. Proficient in Agile, SAFe and Scrum practices, they have orchestrated end-to-end delivery of ERP upgrades, BI/Data-warehouse initiatives, and enterprise change programmes. Key achievements include leading Dynamics AX data-migration audits with 100 % integrity, streamlining inventory replenishment at a Major Retailer, and introducing automated testing frameworks using HP LoadRunner and Cucumber that significantly reduced defects.

Complementing technical strengths, this individual brings leadership and mentoring capabilities, having guided multidisciplinary teams through iterative delivery, change management and quality-assurance activities. Their adaptability spans domains from ticketing systems to cloud-driven healthcare, consistently delivering value through rigorous analysis, stakeholder alignment and a commitment to continuous improvement. Employers benefit from a well-rounded analyst who blends strategic insight with hands-on delivery to realise tangible business outcomes.