Business Systems Manager Dynamics 365

Candidate Description

Combining extensive business systems leadership with a strong accounting foundation, this professional specialises in improving ERP effectiveness, operational productivity and financial visibility. The candidate's experience spans Microsoft Dynamics AX 2009 and 2012 R3, Dynamics NAV 2009 Classic and current Dynamics 365 Finance & Operations responsibilities. They have supported manufacturing, chemical distribution, oil and gas, publishing, education and financial services environments. Their functional breadth covers finance and treasury, supply chain, production scheduling, inventory, procurement, sales management, payroll and management reporting. A Bachelor of Commerce qualification and CPA credential underpin their understanding of accounting concepts and systems design. They bring an analytical, commercially focused approach to identifying system weaknesses, assessing change impacts and selecting practical solutions.

Turning business requirements into operational improvements is a consistent theme across this professional's career. At a Chemicals and Manufacturing Company, they improved production costing, machine routing, freight cost calculation and inventory obsolescence treatment while managing business systems and IT services. Their review of network, infrastructure, managed services and IT support identified savings exceeding $500,000 per annum. They also managed a migration between banks, including automated customer receipts and invoice matching, and integrated Dynamics AX 2012 with SalesLogix CRM. At an Oil and Gas Company, they led requirements evaluation supporting migration from Accpac to Dynamics AX 2009 and managed integration of Dynamics NAV transactions into the core ERP. Their reporting experience includes leadership of data warehouse and SSRS dashboard delivery, Crystal Reports development, and exposure to the Microsoft SQL Business Intelligence suite, Tableau, TarGit, Concur and Ramesys forecasting and budgeting tools. Across implementation and upgrade work, they have managed configurations, customisations, user acceptance testing, training and ongoing application support.

Their leadership experience combines business application ownership, IT service oversight and practical financial management. They have managed business intelligence and business analysis teams, internal IT staff and outsourced technology providers. At an Education Publisher, they held broad financial and operational responsibilities across two companies with staff levels of up to 40. Earlier, at a Credit Union, they managed an administration team of 16 and daily treasury activities involving an investment portfolio of up to $20 million. Comfortable working across organisational levels, they translate business needs into clear requirements, supplier discussions and user training. They offer employers a versatile combination of ERP expertise, financial discipline and collaborative leadership focused on sustainable business improvement.