IT Project Manager

Candidate Description

A seasoned IT Project Manager with more than 14 years of experience driving technology initiatives across retail, FMCG, manufacturing and e-commerce environments. Skilled at orchestrating scope, schedule and cost while leading cross-functional teams, they leverage deep expertise in Dynamics 365 platforms, AWS and modern SDLC practices to deliver robust, business-aligned outcomes. Their background spans global organisations such as a Major Retailer, a Retail Pharmacy, a Wine Company, a Technology Provider and a Technology Company, underscoring a breadth of domain understanding from supply-chain to point-of-sale and procurement.

Demonstrating strong technical acumen, this professional excels in Agile and Waterfall delivery, sprint facilitation, RFP management and stakeholder engagement. Key achievements include spearheading vendor evaluations, implementing backlog-prioritisation frameworks and resolving critical service escalations to uphold stringent SLAs. Proficient in Java, data analytics tools (SAS, R, QlikView, IBM Cognos, SPSS) and integration of self-checkout solutions, they consistently align technology roadmaps with organisational strategy while ensuring rigorous quality assurance and change-management controls.

A collaborative leader and Certified ScrumMaster®, PMP® and Lean Six Sigma Green Belt, they cultivate high-performing teams through coaching and servant leadership principles. Their international exposure across Australia, Singapore, Dubai and wider APAC equips them with adaptability and cultural awareness, enabling seamless communication between business and technical stakeholders. By uniting disciplined project governance with an unwavering client focus, they drive successful digital transformation and continuous process improvement for complex enterprises.