Head of Technology Transformation

Candidate Description

A seasoned technology transformation leader with more than 15 years steering enterprise-scale CRM, ERP and cloud modernisation across sectors such as financial services, energy, construction and professional services. Adept at aligning Microsoft Business Central, Dynamics 365, Salesforce and Azure platforms with strategic business objectives, they couple strategic vision with pragmatic delivery to unlock measurable commercial value. Their breadth spans digital customer solutions, enterprise integration, AI adoption and rigorous technology governance.

Their technical acumen is evident through hands-on leadership of multimillion-dollar programmes, including a $100 M Salesforce consolidation at a Waste Management Company and Microsoft Business Central optimisation at a Major Services Provider. Proficient in Agile, SAFe and hybrid delivery models, they have directed cross-regional teams, instituted robust RAID and cybersecurity frameworks, and leveraged MuleSoft, Azure Integration Services and Power Platform to streamline data flows, enhance reporting and drive automation.

Synthesising strategic oversight with delivery excellence, this professional excels at mentoring high-performing teams, fostering vendor partnerships and driving stakeholder alignment to accelerate digital transformation. Adaptable across diverse industries and geographies, they consistently deliver increased efficiency, stronger governance and tangible business benefits, positioning organisations to exploit technology as a sustained competitive advantage.