Project Manager – Dynamics 365

Candidate Description

With more than a decade of steering complex digital-transformation programmes, this professional excels in delivering Dynamics 365, data-analytics and CRM/CDP solutions across Healthcare, Education, Retail and Financial Services sectors. Their breadth spans full life-cycle project delivery, stakeholder engagement and cross-functional leadership, underpinned by an MBA in Information Management and a foundation in Computer Science.

Adept at orchestrating large-scale implementations, they showcase technical depth through hands-on expertise with Azure DevOps, Power Platform, AWS, ETL pipelines and advanced reporting tools such as Power BI and Tableau. Notable achievements include rescuing a high-risk Dynamics 365 rollout for a Healthcare Provider and an Educational Institution, and deploying multi-country SaaS CDP platforms for a Fast Food Chain, another Fast Food Chain and a Retail Brand that enabled real-time personalisation and campaign automation. Their track record reflects rigorous governance, Agile delivery and data-driven decision-making.

Combining strategic foresight with collaborative leadership, this individual mentors diverse teams, bridges business-technology gaps and consistently drives value under tight timelines. Their adaptability across domains and cultures positions them as a reliable change agent capable of accelerating digital maturity and realising measurable outcomes for any forward-thinking organisation.