Microsoft Project Manager – ERP & CRM

Candidate Description

With over 17 years steering complex ERP and CRM transformations, this Project & Change Management professional excels in driving strategic business outcomes across consulting, government, manufacturing, education and retail sectors. Adept at aligning people, processes and technology, they combine deep expertise in Dynamics 365, SAP S/4 HANA, Azure and Office 365 with a strong foundation in organisational change, stakeholder engagement and data governance.

Their technical acumen is showcased through successful delivery of multi-million-dollar programmes such as the Dynamics 365 Customer Engagement roll-out for a Racing and Wagering Organization and the tri-site SAP S/4 HANA and MES upgrade for a Manufacturing Company. Leveraging Agile, Scrum, PRINCE2 and Prosci ADKAR methodologies, they have led cross-functional teams, executed data migration strategies exceeding 50 million records and implemented robust PMO governance, risk management and quality assurance frameworks.

A collaborative leader and accredited change practitioner, they mentor diverse teams, translate complex solutions into accessible concepts and foster cultures of continuous improvement. Their broad industry exposure, proven vendor management (a Consulting Firm, a Technology Provider, a Solutions Provider) and NV1 security clearance position them as a versatile asset capable of accelerating digital transformation and maximising return on technology investments.