Business Systems Analyst

Candidate Description

With more than two decades in technology and over eight years dedicated to Microsoft Dynamics and Power Platform solutions, this senior business systems analyst blends deep functional expertise with broad industry exposure across manufacturing, logistics, government and FMCG sectors. Their mastery of Dynamics 365 FinOps, Customer Engagement and the wider Microsoft ecosystem—encompassing Azure PaaS, Microsoft 365 and SharePoint—enables them to architect end-to-end solutions that streamline operations, enhance data visibility and accelerate digital transformation.

Technically adept, they design and deliver complex integrations using Azure Logic Apps, Event Grid, OData and RESTful APIs, while executing robust data migrations with SSIS, T-SQL and Power Platform connectors. Projects are managed through both Agile/Scrum and Waterfall frameworks, ensuring disciplined governance and rapid value delivery. Notable achievements include spearheading global CRM roll-outs to 60-plus countries, building Power Apps that eliminated manual entry and crafting Power BI dashboards that turned raw data into actionable insights.

An engaging collaborator and proactive leader, they excel at stakeholder management, mentoring cross-functional teams and aligning technology initiatives with strategic objectives. Adaptable to diverse environments and committed to continuous improvement, they consistently deliver secure, scalable and user-centric solutions—positioning organisations to capitalise on data, drive efficiency and realise tangible business benefits.