Senior Dynamics 365 & Power Platform Developer

Candidate Description

Specialising in Microsoft Dynamics 365 Customer Engagement and the Power Platform, this professional brings over seven years of cross-continental experience architecting and delivering enterprise CRM solutions. Adept at translating complex business processes into scalable technical architectures, they have applied deep knowledge of Dynamics 365 modules, Azure integration services and the broader Microsoft stack for clients across financial services, government research and member-based organisations. Their analytical mindset and consultative approach underpin a track record of successful end-to-end implementations.

Their technical acumen is evident in the development of C# plug-ins, Power Apps canvas applications, Azure Logic Apps and data-driven reports using SSRS and Power BI. Key achievements include consolidating five disparate booking systems for a Superannuation Fund into a unified enterprise appointment platform, automating sample-processing workflows for a Research Institute with integrated ASP.Net MVC portals, and enabling omnichannel customer service for a Major Bank by integrating Unified Service Desk and CTI capabilities. Proficient in Agile methodology, Azure DevOps and CI/CD practices, they consistently deliver robust, well-governed solutions while maintaining high code quality and comprehensive documentation.

Known for mentoring junior developers and fostering collaborative stakeholder relationships, they navigate diverse domain challenges with adaptability and composure. Whether refining technical designs, orchestrating integration strategies or driving process improvements, this individual consistently adds strategic value, accelerating digital transformation initiatives and ensuring organisations realise the full potential of the Microsoft cloud ecosystem.