Senior Functional Architect – D365 & Power Platform

Candidate Description

With more than 20 years navigating global CRM and cloud landscapes, this consulting leader specialises in architecting Dynamics 365 Customer Engagement and Power Platform solutions that address complex public- and private-sector needs across Asia, Europe and Australia. Their experience spans biosecurity, healthcare, insurance, social services and automotive domains, underscored by deep stakeholder engagement and a passion for translating business pain points into innovative, user-centric systems.

Adept at Power Platform architecture, Azure-based integrations and Salesforce implementations, they have steered multi-million-dollar initiatives for organisations such as a Federal Government Department, a State Health Department and a Healthcare Company. Key accomplishments include orchestrating large-scale tenancy migrations without disruption, reducing support tickets by 30 % through strategic re-designs, and driving end-to-end digital-transformation programs that achieve high user adoption. Their technical repertoire covers data-migration strategy, complex configuration, restricted-records design, and governance under both Agile and hybrid SDLC environments.

Combining solution-architecture depth with proven people leadership, this professional builds and mentors high-performing teams, fosters cross-functional collaboration and consistently delivers on time and budget. Their blend of strategic insight, hands-on delivery and commitment to continuous improvement positions them as a valuable asset for organisations seeking transformative CRM and cloud solutions at scale.