Senior Functional Consultant – Dynamics 365 CE

Candidate Description

A Senior Functional Consultant with over 15 years of experience, this professional excels at steering end-to-end Microsoft Dynamics 365 and Power Platform transformations across healthcare, retail, construction and finance sectors. They combine deep expertise in Dynamics 365 Customer Engagement, Azure services, Power Apps and SharePoint Online with a strong foundation in Agile delivery, ensuring solutions are scalable, user-centric and aligned to strategic business objectives.

Demonstrating technical acumen through complex multi-module implementations, they have architected unified customer experience platforms, sophisticated field-service optimisation solutions and high-traffic Power Apps Portals. Key achievements include integrating real-time mapping into a mapping application, deploying a nationwide Field Services Management system handling 10 k+ jobs monthly, and automating data-driven retail pricing workflows. Their proficiency spans customisations, data migration strategy, reporting with SSRS, and seamless integration leveraging Azure DevOps pipelines and JIRA-based Agile backlogs.

Beyond technical delivery, this individual is recognised for effective stakeholder engagement, leading cross-functional workshops and mentoring analysts to elevate team capability. Adaptable to varied domains and organisational cultures, they consistently translate complex requirements into business value while championing best-practice SDLC and ITIL frameworks. Their proven track record positions them as a strategic partner for organisations seeking transformative digital outcomes on the Microsoft cloud stack.