D365 Test Analyst (CRM & ERP)

Candidate Description

With over a decade of hands-on experience in software quality engineering, this professional excels in testing large-scale Microsoft Dynamics 365 implementations and complex system integrations. Adept at both ERP and CRM modules, they combine deep functional knowledge across finance, supply chain and asset management with strong analytical skills and a commitment to delivering fit-for-purpose solutions in sectors ranging from education and aged care to manufacturing and banking.

Technically, they bring advanced proficiency in Azure DevOps, JIRA, Power Platform, automated and manual testing techniques, API validation and data-driven quality assurance. They have designed and executed comprehensive SIT, end-to-end and UAT cycles, authored reusable test libraries and multimedia artefacts, and driven defect-remediation processes across multi-system landscapes. Notable achievements include accelerating regression cycles through optimised test-case design, safeguarding revenue by uncovering critical payment-gateway defects and earning enterprise-level recognition for exemplary delivery on a major divestment programme.

A collaborative leader and proactive communicator, they routinely mentor team members, facilitate stakeholder workshops and adapt quickly to evolving project demands. Their blend of functional acumen, methodological rigour and continuous-improvement mindset positions them as a versatile quality-assurance expert capable of enhancing delivery confidence and driving successful digital transformations.