Program Manager – Dynamics 365 FinOps & CE

Candidate Description

With more than two decades guiding enterprise technology change, this accomplished Program and Project Manager couples deep Microsoft Dynamics expertise with a CPA-accredited finance background to deliver complex digital transformations. They have steered full-scale ERP and CRM programmes across Aged Care, government, utilities, retail and banking sectors, consistently aligning technology with strategic business outcomes. Comfortable operating from discovery through to executive reporting, this professional blends analytical rigour with energetic stakeholder engagement.

Adept at orchestrating multi-platform ecosystems, their portfolio spans Dynamics 365 Finance & Operations, Dynamics 365 Customer Engagement, Power Platform, Salesforce, Epicor, Oracle, JD Edwards and Azure cloud services. Demonstrated successes include leading a Community Organization's $6.5 million technology modernisation bringing Dynamics 365 Financials, Lumary Salesforce and Power BI online under budget and delivering a Healthcare Provider's end-to-end Microsoft AX roll-out for 200+ users. Their technical repertoire covers data-migration strategy, integration via MuleSoft and webMethods, BI enablement, rigorous testing frameworks and governance aligned to PMBOK, PRINCE2 and Agile methodologies.

Combining strategic vision with hands-on leadership, they cultivate high-performing teams, mentor emerging project managers and foster transparent communication with Boards and C-suites. Exposure to global programmes in Europe, the United States and Australia underscores their adaptability and cultural agility. Ultimately, they bring a rare blend of finance acumen, technical depth and programme governance that drives timely, cost-efficient delivery and lasting organisational value.