Microsoft Dynamics 365 CE Functional Consultant

Candidate Description

This seasoned professional comes with over 10 years of IT industry experience, serving in roles such as Dynamics CRM Functional Consultant, Functional Analyst, Business Analyst, Technical Analyst, and Quality Assurance. Their experience spans various technologies and platforms, including Microsoft technologies, Dynamics CRM 365 stack of products, Dot Net, and Java applications. They have demonstrated their ability to work with large-scale, multi-tiered applications for business process modelling, process mapping, gap & fit analysis, and change management.

They have a rich history of functional and technical analysis, consulting, functional implementation OOTB, project/product vision development, and solution scoping. They have used their expertise in business process modelling across state and local government, banking & finance, and mortgage sectors. Their successful implementations of Sales, Customer Service, Marketing, and Field Service modules of Dynamics CRM 365 and integration of Dynamics CRM applications with SharePoint and Office 365 on Azure Cloud and On-Premise highlight their robust skill set.

In terms of education, they have a B.Sc., an M.Sc., and an MA. Certified Computer Engineering, Testing Tools and Automation, and Advanced Certification in Enterprise Business Analysis back their professional development. They present a comprehensive and well-rounded profile with strong project management skills, extensive knowledge of Dynamics 365, and proficiency in mapping and migrating historical CRM data to new CRM systems.